Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - False billing. #689157

Complaint / Review
DirecTV
False billing

I ended my DirecTV consideration after decades of bad support. 6 months after I ended my account and delivered my gear, I obtained a statement for $4.23 to get a film hired in 2004 (7 years before I ended my bill). They explained they "discovered" a pay-per-watch film rental after I delivered my gear that hadn't been charged. The movie was a Disney film, also it was "discovered" on gear which was not in my own ownership until 2010 (it had been a container that I obtained being an update throughout a support phone).

They will not change the cost, despite the fact that used to do not need the gear in my own ownership, AND NOT hired a pay-per-watch film in my own ten years like a DirecTV client. The telephone line hookup that's essential to rent movies interfered with my dsl online sites, therefore we disconnected it — therefore disconnecting our capability to purchase PPV films. The only path we're able to purchase films was by phone, which sustained one more $5 service-fee, therefore we made a decision to not make use of this function.

Regardless of this, DirecTV demands that people hired a youngsters' Disney film within an adult-only home in on gear which was not within our ownership, utilizing a technology that people had handicapped.

DON'T USE DIRECTV!!! We just held them for ten years since we're soccer followers and endure TERRIBLE service, failures, sluggish client service reply, and crazy cost increases for that "Sunday Ticket" service. Nevertheless when our support went throughout a snowstorm this season, and we skipped the Superbowl when our meal turned coated with ideal and did not get our support back for over per week while we waited for this to soften, we reconsidered whether Sunday Solution was worth enduring this dud of the business and changed to Comcast.

The corporation is TERRIBLE! ANY company is much better. DON'T GIVE THEM YOUR COMPANY! No Television is preferable to DirecTV.


Offender: DirecTV

Country: USA

Category: TV & Radio

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