Usacomplaints.com » Business & Finance » Complaint / Review: RedBox - Redbox charging bank account for movies returned. #870863

Complaint / Review
RedBox
Redbox charging bank account for movies returned

Recently while researching my bank record online I observed a cost to my bill from Redbox Leases. I've been utilizing their providers for several years today and not considered monitoring my returns-but today beware. I named the Organization and talked having a customer support woman Emerald and he or she looked up my leases. First she stated that it had been 2 films that display that weren’t delivered. “The Devils Own” and ” The Best Movie Ever Made”. I mentioned no to her that I did so return them I hire many films per week.

Subsequently together with her study she stated “Oh I actually do display that people are in possession of them, it had been the film Linda Ere that people don’t have I stated no I delivered that aswell. I requested to be subjected to to some Boss and spoke together with her. She stated that she can easily see by my exemplary report that she'd credit my checking account back. So 24 hours later that will be nowadays Wednesday Oct. 11th I went online to check on my bank account balance and realized that not just my account doesn’t replicate the 28.00 in exchange however now they charged me 50-something along with the 28.00 from my bill.

I called again and requested to consult with a Boss her name is Lori. She explained that I owe for that films that I simply described. Yes I had been pissed and indicated my home so. She'd a too poor so unfortunate perspective concerning the scenario. I requested to consult with her Boss and he or she stated that “he doesn’t access it the telephone with clients! ” So now I've almost 90.00 taken from my consideration that we may do nothing about till they consider the cash from my bill then I've to document a motion through my lender that will be Pursuit to obtain my money-back from these Criminals. I determined that I hire more than 250 films from their store annually.

NO FURTHER the money stops below! To date they display more than 170 films for that year 2011. They I came across have several defects within their rental program. Why do they not need their devices produce you out a bill whenever you hire plus one whenever you return the film for the security and documents. You cant use them delivering you a verification notice bill on the regular schedule. They've dropped AN EXCELLENT Client! It’s back to Block-Buster for me personally. Ideally they won’t walk out business-like the rumors were awhile before!!!


Offender: RedBox

Country: USA

Category: Business & Finance

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