I'd named Comcast many times to setup support in a home we're moving to, but since you may still find citizens there they explained to call-back because they could not put up support before present citizens shut their consideration.
I had been approached with a organization addressing themselves totally as Comcast workers, and understood that I had been seeking Comcast providers in Arizona (where we're moving). They named "regarding my request about Comcast providers" and mentioned they might spot my purchase. After detailing that there have been nevertheless individuals in the tackle and that I was informed I had a need to delay, I had been educated it's no problem, I will spot the purchase and certainly will simply call-back for installment when the people leave.
I put the purchase after supplying all my own info (no costs or charge card data was handed however) and believed it was excellent, lastly Comcast is looked after. 20 minutes later, I acquired a contact from the business named "Saveology" that we had never heard about with all my purchase details.
Never once did the consultant state she was out of this organization, and equally I and My Spouse requested straight "is that this Comcast?" and she responded "Yes". At the conclusion of the phone call, she tried regularly to obtain me to purchase a cable modem or modem and ADT Security providers, in addition to a Tech Support Team agreement.
I called Comcast soon after getting the e-mail, plus they stated whichever verification number Saveology offered me was "ineffective" (plus they offered me a much better bundle in a cheaper price than what Saveology had cited).
Obviously, it was a fraud and misunderstanding. It is a fraud since actually they offered me nothing associated with Comcast (4 Comcast workers within the period of 3 months explained it was DIFFICULT to setup my support at-all before citizens quit the home we were moving to and that I would need to call-back) and also the objective for Saveology was to obtain me to purchase relevant services and products thinking it was from Comcast. It had been misunderstanding since I had been informed obviously I had been coping with a Comcast agent. This CAn't be permitted.
I did so contact Saveology and described the problem, and also the sales person stated that since I have taken care of nothing there is no damage done, where stage she hung-up on me.
When The initial CSR from Saveology had merely stated who she was and the things they were providing, I'd have recognized but politely declined to provide them private information. I had been lied to and cheated.
The corporation is just a fraud, remain as far-away from their website while you could. It's a baitandswitch show to obtain one to purchase relevant services and products underneath the guise to be Comcast.
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