Should you ever had any possibility of earning me back like a client, recently virtually killed it.
There is a huge snowstorm within late March that knocked-down bushes and sculpted power collections from rods and houses. I had been currently a former Comcast client at that time, your wire was still mounted on my home. A bit of it is still. While my energy delivered, I approached Comcast via the Net seeking that you simply possibly eliminate or restore your point and involved full-contact information.
The reaction? It must have been "we will plan a specialist in the future look after it". Alternatively, I had been informed to possibly visit my regional workplace or contact the 800-number. The cable, or atleast a bit of it, has been coiled about the post by my home for over per month.
I visited the neighborhood office on the Thursday morning simply to look for a terrible delay period. I eventually requested among the overworked, and understaffed, customer support representatives for that 800-number and burned some mobile phone units. A specialist is ultimately planned to come quickly to my home. Had your support been on the level using the restoration specialist I talked to recently I'd be a Comcast customer.
What do I'd like one to do? For that benefit of the clients you still have, acquire some useful customer support. Begin getting fix/support demands via web rather than overworked shops or frustrating 800 numbers. I'm today spending more to get a FIOS link, that we could ill-afford, however itis worth it to become gone you. Minute, take away the cable, as guaranteed. An answer could be good, but I am not expecting much. Comcast does not provide significantly.
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