Payments withdrawn from my checking account and being credited to the same wrong account at Comcast while I was receiving additional statements with late fees. With several voice mail messages I attempted to make an appointment with Ms. Debra Matlock, supervisor, who never returned any of my calls. ...
Comcast consistently does not send us a monthly bill and then charges us a late fee the next month. This is the 2nd month (NOVEMBER/DECEMBER) in a row that this has happened since we started using Comcast in April. The customer service is AWFUL and rude! When I called most recently, the operator ...
I have been a cable customer since was in this area. With, service was fantastic! The cable boxes worked well with the service, and we had hardly any outages, if any. On Demand was perfect and highly responsive. Then Comcast came in. At first the service was okay, except for On Demand. On Demand ...
January 6 Comcast Corporation Customer Service Department Attn: Rick Germano 1500 Market Street Philadelphia, PA 19102-2100 (215) 665-1700 To Whom It May Concern: I am writing to express my extreme displeasure with the customer service support that I have received throughout my time as a Comcast ...
This is the letter that I wrote to the Comcast Corp. I did receive a call today begging me to let them rectify things but they are waaaaaay too late now. Dear Sir/Madam: I am writing this letter to you now, while I am once again fuming at the total ineptness of your company. Please allow me to ...
Perhaps, were Comcast to suddenly not find a way to write out a CHECK to CEO Brian L Roberrs, bet Comcast WOULD all of a sudden, BE ABLE TO FIX THAT, ASAP. But, when THEY lost MY E-Mail's, LOST my Contacts / Address Files, my SENT E-Mails, and SAVED E-Mails, they haven't got so much as a clue. They ...