Usacomplaints.com » Internet & Web » Complaint / Review: Comcast Cable - Shady business practices. #563868

Complaint / Review
Comcast Cable
Shady business practices

Over these difficult financial instances should not we have the ability to trust our support businesses we've had for a long time? I've been a Comcast Cable client for a long time. Comcast had this new offer named the Triple-Play which was likely to save me a lot of money. I registered for this and had clearly requested for just how much each support would cost. I needed the least expensive costs for every support, wire, web, and telephone. I had been provided wire support at 49.99, telephone support at 19.99 and online sites at 24.95. This really is likely to be my costs? Yes, I had been informed. Our statement could be around $115 per month. Excellent sign me-up. Once the specialist arrived to connect my telephone and web providers I specifially requested him to-go over my pricing again. He named his supervisor and all of US returned and forth untill I had been guaranteed exactly the same costs as about the telephone. Okay install after that it. Our first statement I received was $240. That is for prorated month costs. Good. I settled that statement. Two more expenses arrived for that guaranteed $115 per month. Anything was good and that I was today a satisfied client. Bill #4 was for $137. Why so higher than my guaranteed prices? I named and was described that I'd all promotional pricing. Our telephone support had simply reset to 39.99 and my wire would be placing in two more weeks to 74.99. The client support broker told me that I'd a good deal since I've endless long-distance calling. I actually do? I had been never informed of the and that I had never utilized the endless long-distance within the 3 months I'd support. Today I'm really annoyed since I no further trust Comcast like a business. They are able to not let you know of the unique "promotion" pricing whenever you put up your strategy and allow you to be amazed each time you receive a statement. I e-mail "Ron" the boss or whichever of the organization. I received a phone today from Comcast informing me they'll place me in a brand new promotion pricing for six months. What goes on when that pricing is up? Oh you simply contact and obtain fresh promotion pricing. Therefore every 3-6 weeks, based on just how long your pricing will work for, you can contact the client support point and plead for new pricing. Why must we, as "appreciated" Comcast clients need to do this? Simply give me one-price. Simply declare this is exactly what it's likely to be. I actually donot hae time for you to contact every couple of months and delay on-hold permanently to get new pricing. Our timie is valueable. I am contacting Dish Network and AT&T back!


Offender: Comcast Cable

Country: USA
Site:

Category: Internet & Web

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google