Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - Con Jo. #727693

Complaint / Review
DirecTV
Con Jo

I requested Directv within the telephone to displace my Dish Community support because it choose to go up in cost many times within my 2-year contract period. I had been careful in-going over anything within the purchase with Directv and describing the price of every product to be certain I'd a definite image of the expense required. I particularly described for them that people had instant online sites within our house and didn't possess a telephone port or plug-in web offered at the website of the TVs. Directv stated that could be not a problem. Once the specialist came he explained he couldn't make use of the post that Dish Network had employed for our prior meal since it was within the incorrect area. He explained I'd need to pay him by check or money one more $75.00 to set up a brand new post. Because he'd previously stop the Dish Network meal, I'd no option but togo forward and pay him. I ensured the specialist was conscious that people had instant web, but he explained there is no wireless adapter about the purchase for all of US so we'd not have the ability to utilize payperview or a few of the additional providers. We also can't make use of the Entire House DVR support, that we paid additional for, since to begin with, it just works together with the HD devices (2 of mine are regular not HD) and subsequently, it just operates when you have sent web. It's not suitable for instant. I do want to explain the Directv salesman didn't explain that it'd be considered a chance that I'd need to spend one more $75 for installment when the Dish Network post wasn't in an area appropriate for that Directv dish. She also didn't explain that I'd not have the ability to make use of the Entire House DVR program number 1, having a wireless web connection, that we informed her we'd, and number 2, using the regular DVR devices, which she requested for all of US! I named Directv following the installment to protest about these problems. I'd an extremely good customer support repetition, but she didn't possess the capacity to do something concerning the scenario. She recommended that I contact the specialist and have he return the $75 for that post installation. HI?!! He is your specialist! I actually donot have his contact info! She also recommended that I visit Walmart or someplace and obtain an adapter to create my program function wirelessly. Obviously, I've no idea what that's or just how to do the installation! I'm so sorry that I changed from Dish Network. I had been truly irritated they held growing my costs within my agreement period, but atleast they mounted the support that I settled for and that I can use the support they charged me for! Don't subscribe to Directv. Their salesmen do a great con-job!!!


Offender: DirecTV

Country: USA   State: Maryland

Category: TV & Radio

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google