Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - Fraud to obtain our business. #681687

Complaint / Review
DirecTV
Fraud to obtain our business

Approached by Directv to reconnect, stop Sept. 2010 because of defective supply & no customer support. After 3-hour phone w/salesman, decided to come back only w/2 conditions, to report 4 applications at the same time & that people had 2 TB of exhibits on individual hard disk drives from Dish Network we had a need to play-back. Was placed on store & subsequently established the DVRis from directv possess a Hardware connection within the back & we're able to link & play-back. No mail verification rec'd & upon repetitive calls couldn't get one, or entry acct online. Established a second period that people could be ready to play-back our tracks. 5/17 specialist arrived, set him on-hold for just two hours as 1st they did not deliver proper equip.& purchase needed to be transformed. Specialist knew nothing about drive play. He dialed directv & we established w/a lady who set us on-hold & stated if for whatever reason it did not function w/USB, I'd have the ability to connect with my pc & entry when I had the ethernet cable work. Specialist quit, I experimented with link. It'd not. Called tech-support, informed that something documented on Dish System couldn't be performed back through Directv. Talked to 5 people throughout a 3-hour period, 1st obtaining rude reactions, subsequently confirming we could not do what we were guaranteed, & boss. Reactions were rude, uncaring, not hearing. They did make sure they did have report of the guarantees to us & might offer n / those individuals, but nonetheless cost us $21.37 for delivery of incorrect supply. One day of prorated support, but we named within 1/2 time & specialist had eliminated Dish Community outside equip.& slice link wire. We informed him we nevertheless had Meal linked. Today we'd to contact Meal & spend something phone to reconnect the harm done by Directv, The spoken agreement was damaged by laying to us, then entering our privacy & our home by harming our equip. We had desired Directv to any extent further, like the stations & platforms, but insufficient patient brings us to remove, combat the scam, Meal will even combat it, all since we'd not be produced complete.


Offender: DirecTV

Country: USA   State: Nevada

Category: TV & Radio

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