Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Fees. #602720

Complaint / Review
Direct TV
Fees

Do not get Direct Tv!!! I had service with them and moved. I tried to transfer the service for over a month and everytime they set up an appointment they cancelled on us after sitting here half the day waiting on them. Finally we told them forget it we want the service cancelled. They were supposed to have given us 3 different credits for not having service for over a month and cancelling on us which should have covered the cancellation fee, which I dont think we should have had to pay anyway. Then 4 months later they charged our account over $500 for cancellation fees and monthly service fees! They said we never cancelled the service so we were still getting charged and we owed for cancellation and that we didnt have any credits! Do not sign up and give them your account number because they will charge you for whatever they want even though it was their fault for not cancelling the service to begin with when we told them to and not applying the credits that they "supposedly" gave us. All they have to say is "sorry, there is nothing we can do, you should have cancelled the service" even though we did!!


Offender: Direct TV

Country: USA   State: Texas

Category: TV & Radio

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