Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV HD DVR box - Customer Tech Support. #587190

Complaint / Review
Direct TV HD DVR box
Customer Tech Support

For that previous week I'd an issue using the DirecTV radio/camera DVR container which hadn't been resolved. This extended after repeated calls to tech-support who troubleshooted within the telephone. After approximately three or four calls the issue kept exactly the same. DirecTV is going to do anything to avoid a house support phone when they might help it. I had been request to replicate exactly the same troubleshooting recommend every time I named. I had been really dissatisfied using the outcomes of this encounter. The final contact led to the consultant who had been going to plan something phone when she advised me that she'dnot have the ability to plan one due to a overdue consideration. There is no overdue consideration. She described an obsolete allin-one account that people had with Verizon (incidentally, do not actually allow Verizon speak you into an allin-One with DirecTV payment program since you may regret it!) which no longer endured due to the headache encounter with that program. We owed no cash, aside from a $5.91 cost that appeared to have seemed directly after we approached techsupport.

Meanwhile, this recipient wasn't operating correctly & we couldn't obtain a complete saving of our applications. We eventually got anyone to emerge 2 days before. He explained the DVR package was melted (Duh) and also the cables were also no-good. Everything is okay today.


Offender: Direct TV HD DVR box

Country: USA   State: California

Category: TV & Radio

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