Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - Billing After Cancellation. #398797

Complaint / Review
DirecTV
Billing After Cancellation

On May 29 I observed my satellite support wasn't functioning. Considering it had been since I had been behind on my statement, I approached DirecTV and created a complete cost on my consideration within the quantity of $92. I had been informed from the repetition that zeroed my bill. Nevertheless, spending the consideration entirely didn't resolve my support. The technology explained my recipient was lifeless and required alternative.

They planned a technology ahead out and substitute my system having a new HD program. Nevertheless, the technology never turned up. I rescheduled for that next weekend. Again, the technology never turned up. Therefore, I called DirecTV and required they stop my support. Evidently, they extended payment my bill after termination.in July, I begin getting telephone calls from their store requiring cost. I declined, stating I'd terminated my support given that they never had set my program.

The telephone calls extended, and that I constantly informed them I had been not spending money on support on the terminated consideration.in August, I obtained a declaration stating these were disconnecting my support, that we had required in June.

Then, in July I observed an unauthorized money from their website out-of my bank account for that total amount. Used to do not approve the cost and so submitted a with my lender to change it. They did.

DirecTV then started a of telephone calls where the repetitions were rude and frequently hung-up on me after I would not tell them what my present target is, or confirm private information once they approached me.

Finally, today, I named to try and understand this fixed and that I still get stonewalled. They preserve my support was practical through July and so I owe the cash, plus overdue charges and costs. I preserve that I terminated my support in early July because of non performance of the technicians to displace my program.

Moreover, The paperwork they've on document is suspiciously incorrect, imperfect plus some of it misdated. They recorded that I required termination in late September. Nevertheless, that one phone was a selections contact where I declined to pay for since I have had terminated. The repetition explained they'd no-documentation that my recipient was not working. I told the repetition I'd previously terminated in early July simply because they never changed my program, that was not practical. Evidently the technology employed that as my demand to cancel on that day, greater than a month after I initially named to stop. And, they nevertheless didn't stop it until August.

At this time, I WOn't purchase support used to do not obtain as much as and such as the technology never turning up plus any costs accumulated since I have terminated my consideration on or around June 7.


Offender: DirecTV

Country: USA

Category: TV & Radio

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