Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Unauthorized Charges. #539346

Complaint / Review
Direct TV
Unauthorized Charges

Named in August 09 to stop my consideration, was informed that I'd be billed $160 for early termination. It was the only real cost I had been educated of and that I decided. The broker stated I'd get a container to deliver back the devices in 6-10 times. The container didn't come before center of Dec and on 12/17 I came across a fee for $408 from Directv on my bank account which overdrew my bill near to $100. I named Directv and was informed that my consideration was not ended which the broker had place in the records that "I named to stop, but declined and might call-back." This really is a clear rest, why might I contact to stop then decline. I understand from knowledge that brokers at some businesses are docked in purchase eliminating a merchant account and so I had my accusations why my consideration actually wasnot ended. I requested the boss if brokers are docked for eliminating records Directv and he really explained "yes." I questioned why my consideration was billed without my authorization for a lot more than the $160 I had been cited and he mentioned they do not require my authorization when I closed a that allows them to get this done. I had been informed that I'd get a reimbursement for that devices although not for 6-8 months. After I requested to consult with his superior I had been informed this was difficult, and so I called back and was informed by another boss the same. I inquired when they could be ready to facilitate the reimbursement and so I didn't get anymore facility costs plus they stated it had been likewise difficult.

I called my lender to challenge the costs plus they could consult with Directv and also have the reimbursement fast as well as corrected my facility charges. Evidently a third party lender has more draw than the usual spending client, suppose.

For anybody who says this, do yourself a benefit and do not register with Directv. They're misleading, rest and do not care at-all concerning the client of course if you attempt to stop do not assume any assistance whatsoever on the component.

Like George Carlin stated "itis all bull$struck and it's really harmful to ya"


Offender: Direct TV

Country: USA
Site:

Category: TV & Radio

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