Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV/24 month service agreement - Early termination fee. #511748

Complaint / Review
Direct TV/24 month service agreement
Early termination fee

We began my IMMEDIATE TV support in September. The contract needed a purchase of 24 straight months’ support. We remained faithfully with IMMEDIATE TV for around 25 weeks whatever the growing statement quantities as well as the costs by their errors. On Oct. 3 I named PRIMARY TV to stop my support. I had been provided that every month I'd get about $20 discount and also the $5.99/month charge for Protection Strategy that we haven't bought might be ended with no fee. We'd waited for 2 decades in order to stop the IMMEDIATE TV support that had cut us off since we closed in together. I had been really decided to end the unhappy support that people needed to set up for such a long time. Comprehending that there is no method they might convince me to remain together, the consultant explained they might cost me $240 early termination charge for just one recipient which was changed this past year. We changed the grasp bedroom’s Television having a HD TELEVISION. Consequently we required to displace the standard receiver having a HD radio. We were billed an overall total of $21.60 for delivery/handling and duty for this HD radio. The standard recipient was delivered to Direct TV.

Where did this fee originate from? I had been informed the good was on the basis of the HD radio that people had operating for only 12 weeks. Whenever we began a brand new recipient, this gear takes a support of successive two years. Exactly what a cause? I've never been educated or necessary to signal or orally accept restore my support to a different two years in the day of changing a recipient. We activated the support with 4 devices. We disconnected one in Aug. 2009. We've never included a brand new support. The 24-month contract was finished. Just how can PRIMARY TV nevertheless cost people for almost any early termination costs?


Offender: Direct TV/24 month service agreement

Country: USA   State: California   City: Monrovia
Site:

Category: TV & Radio

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