Usacomplaints.com » TV & Radio » Complaint / Review: ATT U-Verse - Misleading Advertising. #418180

Complaint / Review
ATT U-Verse
Misleading Advertising

I eventually caved in and chose to change from MEAL to ATT Uverse due to the $200 campaigns, capability to "report 4 applications" at the same time and also have them perform everywhere from the solitary DVR versus my present MEAL setup utilizing 2 HD DVRis.

While doing the deploy recently the specialist advised me that due to length we're in the DSLAM, (over 4500 feet) they'd to reduce the IP pace in the road towards the home from 25mbs to 18mbs. Therefore, we are able to just view JUST ONE HD stop at the same time and certainly will NEVER report over 1 HD plan at the same time which the most quantity of applications we are able to report concurrently is 3 (all SD) as opposed to the advertised power to report 4.

I quickly told him this was a showstopper, which was less capacity we'd with this current MEAL setup. He served as though I ought to have now been educated from the sales representatives in the ATT shop where I registered your day before, or at minimum from the additional specialist which was in the home formerly planning the change in the road.

Basically, ATT is utilizing trap & swithc techniques to lure individuals like myself to swith with promotional offers, etc... Nevertheless the program doesn't actually execute as marketed, or where there any warnings that people might have less than advertised abilities.

I've previously named to stop and intend to have my MEAL company resumed.


Offender: ATT U-Verse

Country: USA   State: Georgia   City: Alpharetta

Category: TV & Radio

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