Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Fraud and cheating. #399472

Complaint / Review
Direct TV
Fraud and cheating

DIRECTV ripped baitandswitch using their cost, difficult installation and inexperienced customer support. Directv is providing exclusive offers for brand new clients. $29.99 due to their option deals etc. Etc... involved? I had been... And so I named and spoke having a excellent customer support representative. Named Molly. Who invested a great time with me.

After presenting her all of the info of what I needed. 4 devices for 4 areas, 1 HD-DVR for 1 Television. I particularly, questioned her to provide me a break down of what my costs will soon be (I needed to ensure there have been no invisible/additional costs).

She explained the 1st a few months, complete funds is likely to be $37.94/mo (this involved the bundle, devices, regular DVR costs and breaks, she was providing in my experience). Then following the a few months marketing. The price is likely to be approximately $54 for option or if we desired to maintain the Option xtra approximately $59. Seemed just like a great deal. And so I put up visit for installment, that was planned per week later.

Dec. 28th installment was completed (therefore we believed). A few times later, we recognized when our boy desired to perform his ps that it did not work. Why??? Since The specialist REQUIRED the HDMI cable from YOUR ps and connected it towards the HD DVR element. He'd no company going for a wire in one of our elements to utilize for his. Are not they assume to possess their very own wire to setup their HD-DVR? I wonder just how many DIRECTV clients are available, spending money on HD with no correct HDMI cable? That's. 99/month!

Subsequently... The specialist questioned concerning the DIRECTV safety strategy of $5.99/month. I had been amazed... Another cost? I believed anything was looked after after I first-placed my purchase. He mentioned this can not be billed until our 3-month marketing is total.

Well, I got my statement. COMPLETE IS $80.24! As well as the safety strategy will begin after thirty days, not after 3-month marketing. Clearly, I contact them. Josh another client broker who had been excellent reported...'nicely it generally does not display your refund you will enter 6-8 months of $18, which may emerge to $62.24/mo.' It was undesirable in my experience, personally I think they performed baitandswitch. I'm annoyed, they'll to not recognize the cost that I registered for of course if I stop, I'll be billed early termination of $480.00!!! So that they don't have any cause to create me happy. This really is approximately $90.00 distinction in cost for a few months.in the current economy, $90 is just a huge difference.

It Is The theory of everything. I'm going to be guaranteed to inform the publisher of Dallas occasions and regional information. To see the general public to watch out for DIRECTV Methods.


Offender: Direct TV

Country: USA   State: California   City: Los Angeles
Site:

Category: TV & Radio

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