Usacomplaints.com » Business & Finance » Complaint / Review: Direct TV - Billing for NFL Package. #367690

Complaint / Review
Direct TV
Billing for NFL Package

To whom it might worry,

I'm really upset with DirecTV. We've had DirecTV for a long time and also have never had any issues. We've usually compensated our expenses without fail. Earlier this June my partner named DirecTV to simply inquire about the various applications and campaigns they were marketing. He also requested whenever we could be getting the our regional stations on HD, being that they are usually marketing them in HD. We obtained our Oct bill and realized that they'd billed people for that NBA Bundle getting us $300 for that bundle. My partner named to protest regarding the cost. The respresentative informed him that there is nothing she might do, the period had previously started plus they merely needed to wait before period was around before they might stop the bundle. Yes, $300 later. The consultant after speaking with my spouse for around 20 minute. Approximately informed him he was sorry which it had been a DirecTV error but that nothing actually might be completed. Then he provided An Excellent Lover bundle to my spouse like a negotiation due to their error. Nowadays, I named to again protest concerning the problem and spoke completely up the string of orderapproximately I imagined. Each individual explained the same. The final boss that arrived on explained that since my spouse had decided to funds which was the ultimate state which nothing might be completed. I told him that my spouse didn't inquire about the bundle he simply questioned concerning the HD stations. I told him it had been a DirecTV error and never mine. He explained that there is nothing he might do which which was the ultimate term. DirecTV is billing us $300 for anything we didn't request. We've been DirecTV clients to get a lengthy period and also have usually settled our expenses. This time around I truly do are having issues since it was the error DirecTV. Their consultant created the error, consequently DirecTV must correct their mistake and remove the NFL Bundle. Is that this a of DirecTV? Is that this how DirecTV is producing their cash today by being SHADY and FRAUDULENT.

Imelda


Offender: Direct TV

Country: USA

Category: Business & Finance

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