Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV, Verizon - Triple Bundle Never Worked, $500 Early Termination Fee Demanded. #348370

Complaint / Review
DirecTV, Verizon
Triple Bundle Never Worked, $500 Early Termination Fee Demanded

This is a complaint about Verizon and DirecTV service. They have the worst customer service I have ever dealt with in my life. I ordered a triple bundle package through Verizon. I finally received it 2 months later, and the TV and the satellite never worked. I never had a signal. Direct TV wants me to pay a $500 early termination fee for something that never worked. Even to fix it, they told me 4-5 weeks, which was insane. We had already waited too long to begin with. I recommend any other phone or TV service but them. They are the worst and don't know how to take responsibility.



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