On Thursday, June 12, one DirectTV specialist found our house to set up DirectTV support in 4 areas. Originally, we'd organized a scheduled appointment between 8-12, however the specialist turned up at 1:30pm when it had been about 105 degrees outside. We mentioned using the specialist that people needed the wires went through the loft is just why we needed a early visit. Therefore we confirmed the specialist wherever we needed the HD meal installed behind the home on the top, and also the wire privately of the home in a open-space between your home and fireplace and also the wire towards the 4th room down the wall between your 3rd and 4th space. The specialist decided to the installation, however it was to warm to accomplish the installation, therefore he rescheduled the loft deploy for Friday, June 14, between 8-12.
On Friday, June 13, 2 various DirectTv contractors turned up at around 1030 and were surprised when informed the install would be considered a loft mount. My spouse informed these contractors exactly the same data which was mentioned using the prior specialist. My spouse includes a handicap so she did move external to look at them carefully. Following the contractors were completed, my spouse closed the paper-work, the contractors visited their vehicle and my spouse believed these were arriving straight back, therefore she visited the back lawn to determine the end result and updates the cabled operating about the outsidewall of the 4th room, and also the wire privately of the house was mounted round the fireplace and via a port privately of the home. My spouse visited the leading of the home and realized that the contractors had quit without getting any copies of the authorized contract and bill of the 50.00 the contractors gathered like a suggestion for that loft mount. I had been in a Dr.'s visit, then when I got house, I talked having a consultant concerning the problems and issues using the mount process. I required a website boss to make contact with me concerning the mount process. The consultant delivered the criticism towards the DirectTV site manager.
On Saturday, June 14, DirectTv specialist Jones named the home at 7 am and talked with my spouse and desired to understand what was wrong using the work he'd completed. He explained they had completed the very best work feasible, and weren't ready to complete the deploy once we had required. The specialist additionally informed my spouse that DirectTV usually doesn't supply copies of the support contract to clients in the the full time of deploy. I argue with all the mount process and also the reaction the specialist offered my spouse. This really is undesirable, I required a boss to make contact with me not the contractors. We'd the knowledge the specialist from Friday, June 12, might have completed the task. I'd appreciate if your boss in the DirectTv support website contact me so we are able to solve this problem. Cheers ahead of time for the quick reply.
Mitch Miller
559 625-5698
559 303-1942
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