We decided to an immediate tv present with $150 cash-back in feb. We were said to be billed $19.99/mo x-6 weeks. About 7 days after link we obtained a for $49.99/month.
I called to inform them of the payment mistake simply to be informed the cash-back present wasn't legitimate which the $49.99 was my regular cost.
I told them to stop this support when I hadn't decided to the $49.99/month. I had been informed that the early termination charge may use. Just before disconnecting i requested to talk to the termination division to go over this and was informed they had no telephones (peculiar for that year 2007) which i should contact them written down. I delivered a letter instantly (feb) and am being informed in september they nevertheless didn't obtain this notice.
They will not move about the charge. I've had scars on my credit, numerous expenses and calls from their collection company. They'll not draw the phone phone from once the revenue division closed me-up, WOn't I would like to talk to revenue and certainly will not expose the title of the salesman (peculiar they do not wish to discover who's providing deceptive agreements to customers).
I approached the attorney-generals office and also the plymouth customer help department and also have had no achievement however—direct television (angela hair in the presidents office) delivered a notice towards the customer help department declaring the present they designed to me was outdated and thus not legitimate and that I should spend over $150 in termination charges.
I called the co police division to follow costs of scam and was amazed to discover they had had a number of other calls regarding direct tv. An web research raised countless additional patients.
I've lost hours and hours attempting to solve this problem. The agreement was deceptive and also the organization attempts to pull every cent from victimized customers. They've simply no integrity and that I might highly recommend anybody from utilizing their providers!
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