Every month we are charged a different amount. We still have no explanation as to why. When we tell them to drop the Show time channel which we do not use, they say it will cost 15.00 and then we must go to another package that will be 15.00 more. We get different answers each month when we call and try to get cogent responses. The service is very expensive to have to bear this below average customer service support. We are probably going to have to change TV and Internet providers.
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