They claim they renew passports, and their forms and website replicate that of the official website for renewing passports online. Upon receipt of an email from them confirming the purchase and reading receipt, I realized this was not my passport renewal and called immediately. I spoke to Jennifer, ...
Over an hour and a half on the phone. They are holding my Affirm card while processing the reservation, and I can't cancel - no one seems to know what they are doing. I gave my information repeatedly across 6 different customer service representatives with no resolution. This is unacceptable, and ...
I bought three vacations from them with a 100% guaranteed refund within 30 days if not satisfied. I cannot get them to respond now that I wish to cancel. They gave me the wrong phone number, then another wrong number on my credit card statement. I was given another number, and they gave me an email ...
I started to order my passport but then realized it was more money than what I wanted to spend. So I canceled it and they said full refund, and I got an email saying they would process my email. But I waited for around 2 weeks and called them back and they said I could not get a refund because I ...
I received a voucher from a travel agency training program I participated in (Evolution and Archer). I had to pay $12 just to get the form, then another $50, which I was promised would be reimbursed after the vacation. However, I was never able to book because there were too many stipulations. I ...
Most nasty motel ever. Smells like poo. Shady people. So nasty. Came into a FILTHY bathroom with lives on toilet and used rags and hair in tub. Nasty. Go elsewhere ...