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Complaint-review: Florian Gycha - Baggage lost

Florian Gycha
Baggage lost

Dear Sir or Madam, I have arrived on Tuesday with Air Berlin AB7472 from Düsseldorf (DUS) to Boston (BOS). On the way my bag was lost. At the baggage claim the air berlin employee told me that they will issue a claim on my behalf because i had to reach my connection flight to Florida. I left her my boarding pass, my phone ...