Cruise agent called me with a "deal" good until 2/19. Told her we cruised with another couple and I would relay infomation to them and have them call her if they were interested. They arranged their cruise and the agent called me back today (2/19) for my credit card information. Small problem - the price had increased $200. We were stuck with it, as the agent knew, because the other couple had already made their deposit. "Prices change" said the agent, but not what was said a few days earlier - "price good through 2/19". Burn me once...
Complaint / Review
Norwegian Cruise Line
Bait and switch
Author: AJ133
Offender: Norwegian Cruise Line
Country: USA State: Florida City: Miami
Address: 7665 Corporate Center Drive
Phone: 8774169722
Site: ncl.com
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