Usacomplaints.com » Traveling & Tourism » Complaint / Review: HotWire - Ait and switch. #825962

Complaint / Review
HotWire
Ait and switch

Prevent hotwire no matter what

My spouse arranged 2 evenings on Hotwire in Upper Michigan for all of US and our two kids... As you of Hotwireis "Hotdeals" you don't reach begin to see the hotel, but obtain the features... Swimming, jacuzzi, etc. It was a "3-star hotel" based on Hotwire. While she requested and taken care of it WITHOUT ANY DISCOUNTS being an alternative, we discovered that the resort was a Best Western Motor Hotel with outside doors. We continued their site and also the self-described service by Best Western was 2 celebrities! I named Hotwire and described that in late Feb in Northern Michigan we can not have kids operating exterior to visit the swimming, vendingmachine, sport space, etc... Which their "3-star resort" really was a "2-star resort". All I needed was a reimbursement of the purchase created half an hour before, but no such luck. After increasing through 3 administrators, and detailing that people had utilized Hotwire for two decades, which a reimbursement is likely to be released in my experience by AMEX anyhow, they'd not stop the reservation... Our responsibility would be to today let you know all exactly what a baitandswitch you risk with this specific non-customer pleasant organization... Don't utilize them... I don't after 20 years to do so...


Offender: HotWire

Country: USA   State: Wisconsin

Category: Traveling & Tourism

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