I bought my round trip ticket form Canada (Montreal) to Tehran online. I had my E-ticket with me in English. I needed a confirmation for my departure time in my language, Persian, (I needed this conformation for some business paper work). I went to a Travel agency representative for LUFTHANSA airline in Isfahan (Address: Shafagh Agency, Sheikhsadoogh St, Isfahan, Iran). They did not help me at all. Although my E-ticket and departure time was confirmed by the manger of the agency they kept saying that we do not give you the confirmation unless you buy the ticket directly from us (I am not sure maybe this is only for money or their commission). That is not professional. Next time I will not buy ticket from LUFTHANSA because I do not want to deal with these people and waste my time.
0 comments