Usacomplaints.com » Traveling & Tourism » Complaint / Review: Hilton Torrey Pines - Horrible place to stay. #778109

Complaint / Review
Hilton Torrey Pines
Horrible place to stay

I reached this resort on Friday. We reached about 3:30 where moment I valeted my vehicle and proceeded towards the front desk. I had been welcomed with a good woman who described sign in was at 4pm but she'd go right ahead and obtain the sign in procedure completed therefore all we'd to complete was return up at 4pm to get our area tips. I told her I'd dinner reservations at 6pm in the maritime space for my moms birthday that was THE ONLY REAL reason behind me visiting La Jolla. I went as much as the leading table at about 4:15 to obtain the secrets where period they stated there have been no areas accessible plus they might contact people when it had been prepared. At about 5:00pm we return up there again to describe we still haven't had a phone and our concerns are in 6pm. They reveal to hold back more. I return up ANGRY at 5:30 where moment I'm informed you may still find no areas. I begin to protest I subsequently meet the supervisor who in those days informs me she'd "have a space" from someone else and examine us in immediately. Clearly at the moment we skipped our meal reservations. Therefore we visit our space and purchase room-service because we could not eat or ensure it is to my mothers birthday meal. When the area support pops up they forget to create people water with this foods. We subsequently purchase treat, as well as for the Next period within the same evening they forget to create people water with this foods. 24 hours later comes around and that I purchase breakfast before we abandon. The meals that pops up generally is uneatable. The eggs are operating and actually these eggs are scrambled, and also the chicken is hardly prepared. The toast isn't toasted and my terrible stay proceeds. At about 10am it simply turns down middle display that we named to complain about. I contact the valet to obtain my vehicle and so I could possibly get using this resort as though it had been burning, plus they claim they'll have my vehicle prepared. I fall 20min later vehicle continues to be resting within the same place. I question them may I please get my vehicle he explained there was some frustration by what space number it had been. SUBSEQUENTLY to top everything of my partner forgets her jacket there. We contact the resort and have when they may check up on it. They say yes we shall provide you with a call-back quickly. We continue one hour backpack return and SURPRISE however no-call. We call again they claim we shall check up on it, and certainly will contact you back quickly. We get property to orange county following a 1-hour and 30-minute travel, and SURPRISE however no-call. PS I named to request where I really could protest. They delivered me the supervisoris e-mail in addition to corporate; I delivered this precise criticism into them without any reaction.


Offender: Hilton Torrey Pines

Country: USA   State: California   City: La Jolla
Site:

Category: Traveling & Tourism

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google