Usacomplaints.com » Traveling & Tourism » Complaint / Review: Super 8 Motel - Charging us for rooms we didn t use. #767421

Complaint / Review
Super 8 Motel
Charging us for rooms we didn't use

I had been marriage and desired to arrange several rooms in hotels for household traveling in from outoftown. We were not sure just how many were arriving thus we simply reserved ablock of areas. The woman in the table requested for my charge card, which created me anxious in the beginning but I questioned her if my card could be billed under any situation when the concerns were not really utilized. She stated no, they simply require it just in case individuals do appear and remain but-don't spend. I had been clear that I needed to simply maintain them and never guide them, and that I actually questioned if no one chose to come did I have to call-back and stop and he or she said no. Per month after my wedding, I obtained 6 costs on my charge card statement for outstanding resort rooms. My partner went in to the Super 8 to speak issues through. He wound up speaking with the supervisor and also the supervisor then continues to inform my spouse that people reserved the areas and although no body turned up we nevertheless needed to spend. My partner mentioned we did not guide the areas we simply kept them. The supervisor subsequently responded that they'dnot took a charge card to simply reserve areas, although that is what happened! This returned and forth for some time, and also the supervisor kept stating he might display my spouse whenever we called to guide, but we never named! We actually went directly into request to put on areas, and that is it. Lastly the supervisor did provide us our money-back, just after informing people that due to us he'd shed $300 that weekend, enjoy itis YOUR problem! He was totally rude and ostensibly calling people liars; we shall never be returning there or suggesting this spot to anybody. They nearly ripped us from $300.


Offender: Super 8 Motel

Country: USA   State: Ohio   City: Mason

Category: Traveling & Tourism

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