I booked a ticket from DC to Atlanta and the charge was $388. An hour later, the agency called me and told me that the AirTran airline is modifying the ticket price and will now cost $489 ($450 for the ticket and the rest is agency fee). I believe them and bought the ticket. When I checked in at the airline, the receipt that AirTran charge CheapFareGuru is only $339.40. CheapFareGuru actually lied to me about AirTran's price change.
When I called them to complain, the agent does not care, and I told her that I will file a complain with BBB and AirTran, etc. All she said is go ahead if you have nothing else better to do. According to her, no matter where I complain, it will not matter, I am not going to get the difference in price back.
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