Usacomplaints.com » Traveling & Tourism » Complaint / Review: The Coral Resorts - Coral Reef Timeshares. #711896

Complaint / Review
The Coral Resorts
Coral Reef Timeshares

Timeshares, what

A huge subject.

We have traveled to Hilton Head Island now for over twenty years and totally

Love the Island.

We purchased our original timeshare week at Southwind II back in the beginning

Of our travels and have used it almost every year since. We then purchased

Another week at Coral Reef which had a point system which we have used for a

Lot of travel.

We understand that a timeshare is NOT an investment, but is for personal

Enjoyment and peace of mind. That being said, we should have been content and

Just continued using our two yearly units and been happy. But no, we go to

Presentations and learn how we can have our cake and eat it too.

"Right".

Well, we were convinced by some very smooth sales people to give back our Coral

Reef unit for a new one at a great resort, Island Links. The great thing is it

Comes with not just one but two special developer weeks that can be rented out

For $1500 to $1700 per each week. That will pay all our maintance fees and give

A little cash to cover our upgrade costs. WOW, who could pass that up?

So, we ask what we need to do to get this done. We talked to so many quick

Talking and convincing people in just a short while our heads were spinning.

Well, we signed all papers and documents and went out happy way. Proud of our

Great new investment, oops, I mean purchase.

Once back home

And into our daily groove again, I am a supervisor in a machine shop and my

Wife is a Realtor, we starting researching our options for renting our special

Two developer weeks. Ok, who do we start by calling? Must be in the paperwork

Here somewhere, NOT! Ok lets call Coral Reef. "Sorry sir, we know nothing

About renting developer weeks, you must call a rental company". So I

Figured our main sales man could get this going for us. The main advisor to

This was a gentleman named DK, whom it seems is a busy man and we could never

Make contact. So we asked whomever we could talk to in the sales department. I

Do think that was another mistake.

We contacted a rental company and were told, " oh yes, we do a lot of

Developer weeks for Coral Reef, we will list both weeks you have and should get

Them rented in a few weeks." Once again, NOT! We first had to pay

Something like $450 for them to list it for a year, but were told if it did not

Rent by some means, they would carry it for a second one. Well, it did not rent

The first. After checking the rental companys web site, I did not find our

Units the following year. Called and was told they needed a relist fee of only

$250 to continue. I won't say what I told them, sorry.

So, here we are in the timeshare frenzy of being lied to over and over again.

We know sales and real-estate are trying businesses, but we sure do not mislead

People at all.

What do we want out of all this? I would love to have Coral Reef Resort take

The Island links resort week back. Deed the Coral Reef unit back to us,

Reimburse us for our difference in the units cost and compensate us for not disclosing

All the details of the developer week rentals.

We know it is a buyer beware world out there. I just hope some of the huge rip

Off artists find it hard to sleep at night, even in their Egyptian cotton jimmies.


Offender: The Coral Resorts

Country: USA   State: South Carolina   City: Hilton Head Island
Address: 33 Office Park Road

Category: Traveling & Tourism

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