Complaint / Review
Coral Resorts-Island Links
This company basically misrepresented the contract we have for the timeshare we bought. They have been unresponsive to many calls and emails. We never received all our cards and the deed involved in the purchase

We purchased a timeshare from Coral Resorts in March. After numberous calls and an email I have never spoken to anyone but a receiptionist who told
me everyone I asked for was on their phonelines.

I have left messages and have never received any calls back. Now I'm concerned about using the property if no one ever is available to take a phone call or answer my emails.

I am also concerned that the contract is different than what we were told. We were told that we had a week each year to use for our own purpose at one of the Coral Resorts. We were told we could rent this week out to others or the resort would rent it for us for a 10% fee. Now I read that the "Developers Week" is available for us to use, if there is a vacancy, and it can't be rented out and we can only use the resort every 3 years. At this point, we have no maintenance dues until 2011 but after reading another buyers comments I'm concerned that we might be charged more than we were told.

There is also a note on our contract that says can be used in 2010. Now I'm not sure that is true either.

We have never received our "Rewards" card or a deed for this property.

This morning I called the Better Business Bureau for Hilton Head and discovered this resort has an "F" rating. They have had several complaints filed against them.