I too had an amount charged to my cc by Imall (for removal of excess on insurance), was unaware they were an agency, and ended up paying twice because I expected it when I picked up the car at the rental company. However when I contacted Imall to complain they politely offered to reverse the cc charge the same day due to misunderstanding which they did. No problems dealing with Rohan Marx at all.
He is the General Manager - Motorhome Rentals
Imall Brands Ltd (Imall Internet travel)
Thankyou Rohan.
Peter R
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