Me and my friend were going to New York City for a day. We had tickets for the 12:15 am bus but he called to see if we could get there at a later time. Greyhound never mentioned anything about a $15 dollar fee to change the time and they said that there was a 6:55 am bus that we could take. We get to the Syracuse terminal and asked about the 6:55 bus the employees said that if we wanted to change the time that it would cost $15 and that there was no 6:55 bus. Lucky for us the supervisor let us get on the 8:45 bus instead. So we made it to New York City. However we were coming close on not making it back home because on our ticket said that we had to go to Pen Station to board our bus. When we asked them where we go to board they said that buses don't go in and out there and we had to go to port station which was ten blocks from there. I hate to say this but i'm never taking a greyhound bus ever again because they don't give out the right information. The next time I go to New York city with friends i'm taking a plane.
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