I was booking a ticket for a trip I take on a weekly basis and due to internet problems my computer processed the ticket as the day I bought the ticket. When I called and explained the situation I was very coldly told, with an amazing amount of attitude, that the only solution was to pay $20 to ...
This was the most horrible service in my life. The bus was cancelled due to weather, nobody answers the phone at the station, and when I called customer service, rude people answered the phone and were no help at all. The people who work in their customer service probably don't understand the ...
I live in a small town where, unfortunately, public transportation is limited. I take Greyhound from Marathon to Thunder Bay. I always select the schedule GLC5603 which supposedly departs from the station at 0430. The bus is always late (on many occasions, 2 hours, where I have to stand out in the ...
My family and I have been traveling with Greyhound for many years. My last trip from Billings, Montana to Myrtle Beach, South Carolina was a mess (keep in mind this is a 3 day trip). The first bus driver was a young, small woman who could barely see over the steering wheel. When she got on the bus ...
Name: anonymous, but I was scheduled to leave from Montreal to Ottawa on Monday 13 January at 8:00 am. The incident happened when my girlfriend apparently went on the bus to collect a document she needed for her departure, when the bus driver approached her, raised his hand and pushed my girlfriend ...
I travelled from Mississauga, Ontario, Canada to Indianapolis, IN through Greyhound. I booked the ticket online. The time mentioned was 17 hrs. But surprisingly, I reached there almost after 30 hrs. I have attached my online ticket for you to see the timings. They delayed my bus from buffalo saying ...