It was the toughest encounter I ever endured. That which was agreed to me wasn't what I acquired. I named the Marriott resort on 12/31 to verify my reservation of the luxurious bedroom with remain in breakfast, they'd an area reserved for all of US however it was a typical space plus they didn't understand something in regards to a remain in breakfast. They explained I had a need to contact expedia. Between me and my spouse we named expedia 10 to 15times each. I had been on a single telephone she was on her behalf telephone to determine who might reach somebody. Possibly no body might answer and also the telephone might simply ring and band or if somebody did reply, they'd place us on-hold. I actually offered them my quantity to contact me back easily got disconnected many times. My spouse did just like well. No body actually called us. I did so reach talk to a boss to stated he'd contact me back. I'm still awaiting him to contact me.
Whenever we got towards the resort, I required a refrigerator, we received a typical space with no refrigerator. I'd to contact many times till I acquired the fridge. I also kept insisting about the breakfast and they also offered it to us.
I've never had an event such as this with Hotwire or Hotel.com. I am aware it had been Fresh years event, but no body at any stage actually named to request when the released have been solved. So far as I'm problem, I'd charge the client support as inadequate and that I WOn't utilize them again. I've delivered them numerous e-mail and also to this very day, no body has responded. Do not bother calling them to protest, after they have your cash, they do not answer the telephone if you don't are making concerns, they reply immediately.
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