Complaint / review text:
I arranged an area on Expedia.com. After I came to check on in to the resort, I came across they had arranged us in another hotel area, despite the fact that my published verification from Expedia plainly mentioned the location I required. The resort supplied me using the reservation they obtained from Expedia, that will be wrong. I've named Expedia several, many occasions and used hours about the telephone. They often times remove clients and place me on-hold for lengthy amounts of time. I had been guaranteed a reimbursement I never obtained, so when I call-back I'm advised different things every time, usually amounting towards the proven fact that I should call-back in a later time or day. I highly recommend that you simply reconsider arranging any journey on Expedia.com. I'll never achieve this again.