Usacomplaints.com » Traveling & Tourism » Complaint / Review: Hotels. om - Hotel Bucks are Bogus. #617145

Complaint / Review
Hotels. om
Hotel Bucks are Bogus

After I arranged an area in Ocean Area, Doctor utilizing Hotels.com I had been delivered two $20 Resort Dollars deals. Whenever we came in O.C. We werent provided the beachfront space that people taken care of and was also place in a smoking space whenever we requested for non-smoking. The resort explained which was what I required on Hotels.com and undoubtedly it wasnt. Hotels.com customer support representative didnt talk great language and held placing me on-hold so we simply got the area. After worrying to Hotels.com the following week I had been delivered the Resort Dollars and was informed to simply use guide another stay in a resort arranged thru Hotels.com and create the scheduling amount about the back and email them in. Thats what I did so... Per month before. I've not been acknowledged in 3 to 7 business days as guaranteed. Hotels.com says they've no report of delivering me the deals or getting them back and also to call-back in thirty days. I expected to get a boss and was placed on indefinate hold. After contacting back twice again, I had been informed by somebody who talks a whole lot worse language that I've to hold back 6 to 2 months for your deals to become prepared and also to call-back next. A contact to "Contact Us" about the Hotels.com site, got me many type words apologizing and informing me just how to utilize my Resort Dollars. I have previously did the things they questioned me related to no benefits. Along with Hotels.com di*ck*ng me, the Resort that I remained by which was the Hilton got me aswell. They explained the $100 deposit they maintain could be launched in 3 business days. After it wasnt I named them-and was informed in 5 to 7 business days. Another phone towards the Hilton and also the repetition explained the money was launched exactly the same evening that I examined which it is the lender thats keeping my income. Obviously it was not the financial institution. Lastly, 3 months after checkout my cash was launched by Hilton. Never utilizing Hilton or Hotels.com again. I will devote my cash elsewhere thanks.


Offender: Hotels. om

Country: USA   State: Maryland

Category: Traveling & Tourism

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