My loved ones and that I arranged a FOUR-INDIVIDUAL accommodation in the Hilton Resort in Timessquare, NY for April 21-23. I created this reservation on March 22 with Hotels.com (AKA Expedia) for $899. Hotels.com twice proved my concerns, as lately as two times before I reached the Hilton.
Upon introduction, we were informed the resort didn't have our reservation. Actually, they showed mean email stating the reservation have been ended on March 31.
The supervisor there is ready to locate us an area to support us having a THREE-INDIVIDUAL accommodation for $1,060. He was really taking as was the Hilton generally.
Upon calling Hotels.com, I had been educated via mail that 'the resort should not have billed your charge card' for that greater quantity and really should have approved the $899.
After Hotels.com acknowledged my charge card using the $899, I named them to ask why they'd not returned the larger quantity that I settled Hilton, therefore making me using the cost I'd decided to. I suppose these were acknowledging that it had been Hotels.com PROBLEM plus they might just return the total amount I settled THEM.
I had been happy with Hilton, when I described, but experienced that Hotels.com must have consumed the distinction, since I have reserved together in great faith - BUT NEVER AGAIN! I actually donot conduct business with businesses thatnot stay behind the client!
Bob Hanlon
[email protected]
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