Usacomplaints.com » Traveling & Tourism » Complaint / Review: Orbitz - Does Not Reserve Your Seats!. #574411

Complaint / Review
Orbitz
Does Not Reserve Your Seats!

Should you dare employ Orbitz be sure you instantly seek advice from the flight to arrange your chairs. Orbitz promises it's not their obligation. I arranged worldwide travel and selected screen sitting for convenience during this type of long trip. Orbitz established my concerns AND sitting choice three times via E-Mail before my journey day, but used to donot examine the flight... You realize, because Orbitz is meant to deal with the concerns entirely... So when I got towards the airport, my window chair had been administered to another person. Not able to do something at that time, I approached the flight after I returned home plus they supplied me having a print out of the documents showing that ORBITZ had reserved the chairs I required, then 1 second later terminated them, after which never created every other reservation on my account.

When confronted by these details, Orbitz first mentioned it had been the airlineis fault, nevertheless when provided evidence that it had been their fault, Orbitz mentioned it's my obligation to check on using the airline.

Is Not Orbitz designed to manage the whole reservation? YES. That's why they're running a business, to provide comfort to clients! They do not really provide savings (perform due diligence, their costs would be the just like the flight/resort/vehicle firms), they're designed to manage the concerns... HOWEVER THEY DO NOT

Do Not bother employing Orbitz, you will still do all of the function oneself, be used in low-Language-talking customer support representatives, AND YOU'LL be attributed for not creating your concerns.

Oh yes, of course if their site failures when you are producing an internet reservation, prepare yourself to pay for the additional $130 to repair the error, since in the end, it is YOUR problem, not theirs.


Offender: Orbitz

Country: USA   State: Texas

Category: Traveling & Tourism

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