On august 4 i took a flight from Newark to Rochester ny. On the way back I had a flight at 350 that same day. They delay the flight 3 times. They eventually cancelled the flight due to mechanical problems. The gate posted 615 and I had headphones on. So i didn't stay near the gate. At 630 I called my travel agent and they said the flight was posted for midnight. Then i went outside to the main desk where they were understaffed and were only willing to let me stay the night at some dumpy motel. I had to be back the next day but they wouldn't help me find another flight. So i had to rent a car and drive 5 hrs back to. Nj. They gave me a half a flight refund and 100 dollar flight voucher. I use them for business and had just booked my flights with them. I don't think the voucher in anyway was equal to the inconvenience they put me through. They suck and this will be the last flight I take with them. Had they told me at 4 instead of waiting 3 hours, I wouldn't have to drive all night long to get home.
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