My name is Erwin Flandez. On September 4 I'd reserved a trip for 2 to Philippine with my mom. I'd released a check #179 using the quantity of $2118.00 to Mr. Rodell to reserve routes for March 5. He released mean account# 3796 with verification of my cost entirely in addition to the full time and day of starting and returns routes. On September 18th, I'd approached Mr. Rodell to stop my airplane solution since my buddy got ill and identified as having stomach cancer by Kaiser physician. I advised Mr. Rodell about that scenario, and that I questioned him easily could easily get reimbursement. He explained that you will see a penalty for eliminating airplane solution, and that I decided concerning the fee. He explained the flight reimbursement might take awhile, and he didn't described just how long. Month passed and Mr. Rodell has overlooked my phone at (408) 946-1880 or (408) 946-1942. On November 3rd I chose to visit to his Journey company to discover from him concerning the standing of my reimbursement. But on the road to his journey company, I obtained phone from Mr. Rodell. He described the reimbursement might be prepared easily provide him my banking account, to allow them to digital deposit straight. He described concerning the deposit might occurred from December 3rd to November 6th. And so I decided to supply the data he required. Times passed no electronic deposit. And so I attempted to get hold of Mr. Rodell but he was not there. I quit a note to 1 of his employee on November 6 1145 hours to facilitate the procedure of my reimbursement by end of company. That morning around 1400 hours (Nov 6), I noticed a deal quantity of $909.00. I quickly approached Mr. Rodell and advised him concerning the deal. He described in my experience the quantity I'd obtained is for that first solution they'd prepared with $150.00 fee. He mentioned that I ought to be acquiring another deal from the end-of company or Sunday November 7th for that next solution. To date I've not obtained the remainder of my reimbursement. The purpose for this criticism is I've compensated equally routes entirely but this company is attempting to return me by payment. I'd performed business in great religion, and Mr. Rodell and his journey company (CST 2066890-40) had performed questionable company. If you want extra information regarding for this criticism, please contact me at (408) 476-7057.
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