Usacomplaints.com » Traveling & Tourism » Complaint / Review: Makemytrip - Refusal of promised refund. #778972

Complaint / Review
Makemytrip
Refusal of promised refund

I've an extremely sour encounter with makemytrip and that I want to reveal it with everybody so they won’t enter the lure. I arranged a return solution between Ma US and Chennai India on particular times. I had been completely conscious that these seats were non refundable and that I might simply alter the times easily need by spending extra costs. Then following a month or two, I chose to alter my dates of journey and named the client treatment number of Makemytrip and requested to alter the times. After keeping me to get a very long time, the government returned and stated there have been no routes readily available for the return day but I really could alter the day for that forward journey. Then I told him that I had been all set forward with forward journey and that I might create my very own preparations for my return journey and requested him to re schedule the day of my onward journey. Once more he out the phone call on-hold for around 15 mins and returned stating Makemytrip might supply complete reimbursement for that scheduling though it was a non refundable solution and questioned me togo forward having a clean scheduling (having a diverse flight) through them.

I had been bit pleased that I'd not shed my cash and created a brand new booking for my fresh times and requested them to stop the older scheduling. Next used to do not notice something from their store for a lot more than week. Then I named them again and also to my shock I had been informed that my aged scheduling was non refundable easily stop it. I've described the entire tale towards the man and finally he explained he want to make sure I had been provided a complete-reimbursement by hearing the audio tracks after which might return to me. I decided to that and that I was anticipating an answer from Makemytrip. But as normal, they didn’t arrive. And so I named them again following a week, and when again described anything towards the fresh man who answered my phone. Finally he decided to approach my refund demand and delivered me directions on the best way to make an application for a return.

I had been bit treated and posted all of the necessary files for them to continue with my reimbursement request. Despite that I didn’t notice something from their website. Therefore once more I named them-and requested for that reimbursement status. Today, when I contact, they've a typical solution "we shall inform you the standing in another 48 hours". And that I have now been calling them for that past 30 days in vain.


Offender: Makemytrip

Country: USA   State: New York

Category: Traveling & Tourism

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