Hotels.com aka Hoteldiscounts.com and Emerald Suites Nellis are overbooking rooms on purpose. We drove 600 miles to get to Las Vegas only to find out that there was no room for us even though we made reservations and had a confirmation number.
When we got there, there was another couple that experienced the same thing. They were lucky to find a room because someone called and cancelled at the last moment. This was saturday night in las vegas and every hotel was booked. Just think if you were in this situation and had to drive around for hours making phone calls left and right trying to find a room.
We the consumers have to pay for this crap. I know many people are experiencing this and we need to get the word out that we will not take this from them. This kind of stuff is what happens in 3rd world countries without the government looking out for bad business practices, not the USA.
More and more people will be booking online and I guarantee, more will come forward if this business ethnics continue.
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