I booked the "sequoia" for 6 nights with these two for the first week in February for about $2,300...
The second night we were there the *brand new* house we were in had an electrical fire somewhere in the walls.
They put us up for the night in another house, the "Ponderosa". We didn't get much sleep because we had to move all of our possessions to the other house and didn't get to ski the next day.
The "Ponderosa" was filthy, the sheets had not been cleaned, the hot tub smelled like a pond, the house smelled like a cat had been in it, and there were bags of garbage on the floor of the kitchen.
I contacted Libby, co-owner of the houses the following morning. The "management team" had not notified the owner that one of their brand new houses had nearly burned down...
On to the next house...
We were offered the "Gressoney" a much nicer house. This one was stick built, where the other two were trailer houses of poor construction quality. The decks were literally stapled together. However, there were not enough beds for our guests, the hot tub did not work, nor did the ice maker.
The "Gressoney" cost $50/night less than the "Sequoia", the house that I had initially paid for.
Upon returning from the mountain one evening, I received a call from "the management team" inquiring about shots that had been fired earlier that day. I explained to them that this was not us. The Mineral County Sheriff's office later showed up to our place. The police recognized the lunacy of the situation and left.
The rest of the week went off without a hitch, except for not having the house we paid for, no hot tub and not enough beds for the guests.
Upon returning home, I realized I had been developing boils on my body. I contacted the other guests of the house and found that they too had similar sores. I found out after consulting a doctor that we had contracted "tub falliculitus" [sp? ], a parasite that lives in unclean hot tubs.
I wrote an email to [email protected] explaining our situation, and how I felt it to be reasonable to ask for a refund for the difference in rates between the houses, as well as not to be charged for the night we almost burned to death.
I received a call from Brett, co-owner with Libby. Brett made threats to me that we had trashed his house, that I owed him $475 for damages, that there were 2 people who had stayed that had warrants for their arrest (I work in the criminal justice system), and that if I did not promptly pay for the "damages" that he would have criminal charges pressed for "property damage". He had also admitted to trying to make an unauthorized charge on my credit card, and that he would try the other card that I had used to book the house on. Oh, I almost forgot that he said the cleaning people found "drug paraphernalia" in the house...
He also made comments to the effect that it was our fault that the electrical work was faulty.
I spoke with him again that night when he insulted me, told me I was "a f*ing 2 year old bitch" and that he was going to press charges against me. His speech was slurred and he sounded drunk and agitated.
He owes me at least $500, the difference between the house we booked and the one we actually stayed in and for one night spent moving to the other dirty house.
I have made numerous, reasonable attempts to contact Brett. I am met with profanity, insults, and threats. He still insists that he is going to press criminal charges on me.
I am much younger than Libby or Brett, and I know that they feel if they threaten me that I will just go away. Beware of these people, they are dishonest!!!
[email protected]
MikeFlagstaff, Arizona
U.S.A.
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