On 1-31-09 while driving to work listening to RUMBA radio station in Orlando, Fl, I called in to answer a question to WIN a vacation. I was told in about the 2 vacation packages I had won and for a one time activation fee they would go ahead a process my vacation. I pulled out my bank card and authorized the $399.99. Never during this or any of the 6 subsequent telephone conversation did anyone even mutter the word "TIme share".
ON 2-2-09, I was informed the next step was to sign and fax a reservation certificate which would enable me to obtain a reservation confirmation. I signed it and faxed it back 2-5-09.
On 2-6-09 (Fri), my wife called to reserve the specific travel dates, this time we were told in order to further process and make the actual hotel reservations we had to sign and fax a reservation form. We received a form which identified 11 different criteria we had to meet, it also stated we would have to attend a 90 min VIP guided resort preview of the resort vacation club. Besides the fact we did not even meet the 11 criteria, this was the first time that " Time share " was even alluded to, up until we received this paper we were still under the pretense of winning a vacation.
On 2-9-09, (Mon.) I called the reservation number to request my money back, I explained that besides the fact they had misrepresented themselves, I didn't even qualify according to their list of terms and conditions. The representative Maria said don't worry about that just sign the paper and send it back. I reminded her that not only was that a lie, it also stated that if I failed to comply with any of the 11 stipulations my visa card would be charged an additional $499.99 per stay, Plus cost of vacation promotion.
I told her I was not interested and I wanted my money back. She informed me the company had me on tape stated I agreed to it, I replied that I had won a radio contest and was under the assumption I was agreeing to accept the prize, which was a vacation. Maria told me not only would they not refund my money they wanted another $60 each for my wife and I to continue processing what was now referred to as a vacation package.
Again on 2-9-09, my wife spoke to Vicki Rodriguez, who identified herself as the manager. Ms. Rodriguez told my wife it was not a radio contest but a vacation package my wife inquired as to why they did not identify themselves as a time share promotion Ms. Rodriguez said " Your husband never asked, and we are not required to tell him that unless he asked". Why would I even link time share scam with winning a radio contest? I called and answered the required question about a humanitarian baseball player.
This is a horrible, manipulative scam to take advantage of regular people. Shame on this company and all the people who work for them learning word phrasing techniques to steal from innocent people.
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