Complaint / Review
Tiger Airways Pte Ltd
Payment taken with no service rendered with an excuse of a limitation period never mentioned in the contract

I had been forced to change my flight multiple times with each time paying a penalty for the change.

This happened until I realized when I could not choose the dates I wanted even though they were just a couple of weeks out. I had called and they told me that the ticket had a one year validity from the initial purchase and this was a policy implemented after my initial purchase. I would have to forfeit all fees paid including postponement penalties and surcharges as a result. I had reviewed all documentation and there was no mention of this one year validity.

These budget carriers give nice discounts to lure you into a trap that could result in an even more expensive trip than normal airlines. More like you will be sometimes be made to pay for something that you never even used.

Victor
Singapore
Singapore