Usacomplaints.com » Traveling & Tourism » Complaint / Review: AMTRAK / Train - Train. #382572

Complaint / Review
AMTRAK / Train
Train

Journey from Baltimore to NYC on 11/30. Practice had no working toilet within the first 2 vehicles perhaps in the back of the 3rd vehicle and wasn't an Amtrak Practice, it had been a Fresh Jersey Transit Commuter train that people journeyed on for 3 hrs and 55 minutes. The traiun had brief chairs without any actual leg-room along with a horrible smell that kept returning through the ports. It had been poor enough whenever we got towards the system the trains all appeared stopped over-head till we recognized this wasn't an ordinary system you'd to step-up atleast 3-feet to rise onto the initial step which was brief and slim after which have somebody behind you provide you with your bags if you should be fortunate or even toss them up and rise up to speed and that I suggest rise actually. Try doing that by having an 80-year old having a poor leg/hip. Fortunately the crimson limit individual was excellent and attempted to assist. I visited on practice 3082 and envision my shock when cnot just was it-not an Amtrak train however it was a NJ transportation Commuter practice with brief chairs, poor smell and extremly uncomfortablefor this type of amount of journey. Our bad Grandma lay together with her knee hunched aside since the chairs are brief they just help half your legs plus they was no-heat. Nowadays I've a chilly and my Grandma is house with an pain in her hip in the horrible travelling problems that people settled overr $100 every one method for this pain. I paid cash to experience an AMTRAK train having a toilet, cozy chairs and leg-room, i taken care of convenience not-bad smell and also the ingredients of the cold. Used to do not spend to possess my Grandma Hoisted onto the practice after which hiking precariously up myself., wishing that you don't drop while you pull your carrier and oneself up the small steep steps. It had been insane. It wasn't at-all what i settled for. After I spopke to Customer Support in Penn Station NY She stated I ought to've informed the conductor to put on the practice while my Grandma wobbled three vehicles back again to reach your bathroom, and also the 20 units that it'd consider her in the future and proceed just how long might the conductor maintain it. The only real positive thing the customer support in NYC did was allow her employ their toilet. We nevertheless had 2 hours of going in front of us also it wasn't reasonable for this aged g[erson to become handled thus for that which was compensated.


Offender: AMTRAK / Train

Country: USA   State: New York

Category: Traveling & Tourism

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