My wife and I never meant to use the timeshare weeks for vacation at NH Krystal Cancun Hotel. During the presentation we attended on June 14, it was advertised as a good financial investment. It was said that we can easily resell the property and make a profit on it. It was said that a brokerage firm will buy the timeshare from us for good money. All these statements turned out to be false. Specifically, your representative Deon Albertz promised during the presentation that by selling the timeshare through the brokers he knows we could get over $40,000 back during the next six months. Mr. Albertz said that we will not have to pay the maintenance fee.
My wife and I notified your office in Cancun in person about cancelling our contract during our vacation in Cancun before returning to the U.S. (within five-working days) and were told that the credit card will be credited back if we cancelled and that we could cancel after returning home by sending you a written notification. However, we later found that this was not true also.
To this date, I had not been able to sell any of the weeks I had. I had to pay $661.25 to the brokerage company that Mr. Albertz recommended (Regal Resales and Rentals).
It was promised during the presentation that we could get the hotel rates through RCI for a maximum of $59/day. This turned out to be false as well.
Now it is obvious that this deal was a scam, in which a timeshare purchase was advertised as an investment and discount travel deal.
Stay away from Krystal International Vacation Club!
It is a scam!
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