Villa Nuria use to be a nice apart/hotel, however, with the new manager, Alex Obiols, things have really changed! - The place has turned corrupt.
I had over 600.00 stolen at this motel, I was charged for items which I was accused of taking. I was bullied by the armed guards, my son was made to get out of the swiming pool for wearing a swim suit which included a tee shirt!
The Apart Hotel had small old beds, Pots and pans are dirty and rusty. Kitchenette blinds were melting because the portable burners are right by the window (no other place for it.)
I had to sleep with the window blinds open as they wouldn't close. There were no lights on the outside because staff said that they would be stolen so they just left them out.
Linens were old and torn, bathroom is very small and had mold. Toliet paper is on the back of the toliet. Maid never replaced paper so we had to purchase additional. The funiture was very small and made of vinyl. We stuck to the seats everytime we set down. The t.V. Was a small used looking 13" tv which didn't play but half the time.
Villa Nuria has armed security guards all over the place. They aren't there to protect its guest but there to bully people around! - especially americans! If you walk on the grass you'll get yelled or threatened. If you say anything back, they will put their hand on their gun! The complex is in a Very bad neighbor hood and they have security not for thier guest benifit but for their own benifit.
If you have visitors coming to the Apart/hotel which can't produce a photo identity card, then the management will make them wait outside the complex on the side of the road, in a bad neighbor hood. Even if you go up and identify the people as being your guest, they'll still refuse them entry! If your staying at the complex and don't have valid identity with you at all times you will get thrown out and they will keep your belongings!
If you get in the swimming pool wearing a tank top or tee shirt, you'll be told that you have to get out of the pool as they don't allow you to wear clothing into the pool. (Although it's not posted anywhere!) Otherwords, They don't allow people to protect their skin. Again, They do this knowing that american's will burn in the hot honduran sun and the staff don't seem to care about it's customers.
When you sign in, they count everything in the apartment and don't be surprised when some of the things become missing before you check out and don't be surprised when they charge you 10 times the amount of the actual value of the item. If you refuse to pay for the items, They will charge your credit card anyway!
Alex Obiols is the owner of Villa Nuria and despite having written him numerous times to try and resolve my complaint, he ignored my request. Hopefully now that I am begining to file complaints, he'll realize how serious I am about letting others know about his criminal activites.
People should really thing twice before staying here.
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