Usacomplaints.com » Traveling & Tourism » Complaint / Review: Hotels.com - Rip off!. #288190

Complaint / Review
Hotels.com
Rip off!

Hotels.com is just a rip off, DON'T USE! After I visited get estimates in the resort, they informed us a rate of 64.99, we named hotels.com to obtain a cheaper price. They cited us 60.00 flat-rate duty, and so I approved that price and setup my concerns. I arranged the area for 3 times, that ought to have now been around 65.00 per evening which figures to become 195.00 for that three evenings. On last evening of my stay, after I examined my consideration they'd withdrew 235.00. They charged me in the place of 60.00 per evening 71.65 per night (that will be significantly more than their state tax required). I also discover they charged one more cost of 19.74 for an additional visitor, (however it was just for a couple that will be the price they offered me of 60.00 for that two people). I subsequently named customer support to go over this plus they explained it had been a cost of duty and support cost the resort billed, and people costs did not have something related to them. After I visited examine it using the resort, they stated they mightnot examine the statement since I went thru hotels.com that I'd need to consider that up together. Following the run around, I named hotels.com back plus they stated once more that Extendedstay America had billed duty and service cost. And so I did not get something solved together after returning and forth in the resort to hotels.com, and so I WOn't actually utilize them again, the costs the resort provides you with ultimately is a greater cost. I actually donot place the fault on "Extended Stay America" since I did not move thru them-but thru hotels.com. Our stay in the space was good, used to donot have any issues with the stay, except that I'd to pay for 5.00 more to make use of their web and also the television just visited funnel 30 that was more information stations, and so I needed to proceed rent movies, apart from that the stay was good.


Offender: Hotels.com

Country: USA   State: Texas   City: Dallas
Site:

Category: Traveling & Tourism

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