Usacomplaints.com » Traveling & Tourism » Complaint / Review: Ashley Inn And Suites - Jimmy Doyle - Charrged me for an extra night for being 20 minutes late at check out. #288510

Complaint / Review
Ashley Inn And Suites - Jimmy Doyle
Charrged me for an extra night for being 20 minutes late at check out

I have incured numerous bank charges because of this. I used a debit card that was linked to my checking account so when they charged me an extra night's fee it caused me to bounce several checks etc. Because I was not expecting it. I contacted manager Jimmy Doyle and was told simply that was "policy" and there was nothing he could do. They run a tight schedule with maids and new guest checking in and have zero tolerance for late check out. I have stayed in many hotels but have never seen a policy such as this. They were just looking for an excuse to make more money. Luckily my bank helped me out with the charges but I just want others out there to stay somewhere else and not give these clowns any business


Offender: Ashley Inn And Suites - Jimmy Doyle

Country: USA   State: West Virginia   City: Charleston
Address: State Street

Category: Traveling & Tourism

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