On March 13 we recevied a called from Vacation Network saying that we had won a Ford explore, $25000.00, and a Dream Vacation at a six star resorts. On March 28 we attending a presention and was told we had to attend if we wanted a chance to winn one of the main prizes.
There we purchase of $6194.00 vacation package which came to a total of 22 vavations. We read that contract from top to bottom and even the fine print, After we read the contract we sign the contract agreeing to what was said in the contract we signed.
The prize we won was a seven night stay at a Ramanda Resort which is a two star hotel, There room rates start at 79.00 a night and vacation network get them at 29.00 a night, After you pay all the Taxes and fees they add on. You would have paid for your nights at the Remanda resort two star hotel.
The contract said that we would be staying at five and six star resorts some of the best resorts in the WORLD. There was and 89.00 processing fee and 269.00 a year in dues. That was all the fees that was in our contract. Since we do travel a lot, we take at least two very nice vacations a year. So we decided to signed the contract that Vacation Network Had presented to us.
After we signed the contrat they came back to us and said that there printer was down and was not able to give us a copy and they would mailed us a copy in the maied. Well we havn't got a copy of this contract to this day.
Tried useing Vacation Network several time, making plains for our Vacation with in a year in advance. They would send back my information saying that they needed more money and more time. That all my fees had to be sent in at one time. They had added on another total of 500.00 in fees which I never heard of and it was never in the contract we signed.
Have tried calling them for and entire year to get a copy of the contract we signed and they will not send us a copy. We tried to go back through our credit card company which is Chase Bank to get our money back. Chase did do and investigation and after four months are more they decided that they had to protect Vacation Network, Vavation Network did send a copy of the contract to Chase Bank. Chase sent us a copy of the contract and it is not the contract we signed.
After getting into a dispute with several managers at Vacation Network it got really ugly quick. They laugh about get my money and there was nothing I can do about it. Two of the white male managers called me and told me to come to Georgia and they would hang me from a tree.
Later on that day a young lady called me from Vacation Network from here cell phone and told me how Vacations Network Get people to signed there contract. They first put out and bogus contract for you to signed. The bogus contract have every thing they promise you in it and once you signed it. They would take it copy it, and cut and paste it on another contract. She said alll the people that signed a contract with Vacation Network they have there signatures copy on a disc are stored on the computers so they can used them when they need to. I ask here to send me a copy of what they had on a disc with my signatures and she did.
Sent all this information to Chase Bank and still was not able to get my money back have filed every complaint I know of and nothing is being done about it. SO I have decied to take this matter into my on hands. I now feel really sorry for the familes and the people who work for Vacation Network.
KennethPFLUGERVILLE, Texas
U.S.A.
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